celebrity cruises final payment due date

If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments. force majeure as defined in section 5.10. Regrettably, no. If your sailing was cancelled as part of the Celebrity COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts . Please contact your Personal Cruise Specialist for further information. Such promotional GTY categories are defined as follows: XC - Concierge Class balcony stateroom. When you pay you will be supplied with an ATOL Certificate. Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. )Guest Drone Policy: 1. Deadlines for cruise deposits, payments & refunds (cheat sheet) . Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. Activity. If you book a fly cruise package holiday with us directly via our UK website, we shall provide you with a Confirmation Invoice and ATOL Certificate (Package) via email as soon as you have booked. Any liability, including environmental damage from drone usage is the guests responsibility. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Until that point, your monies are not protected by our ABTA membership or any other arrangement. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. You must tell us about the problem as soon as possible. If a problem cannot be resolved to your satisfaction and you wish to follow this up you must write to us on your return to Celebrity Cruises Customer Relations Department, Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. Restrictions apply and this policy is subject to change without notice. If however you make a booking for a fly cruise holiday by calling our call centre, we will send the Confirmation Invoice and ATOL certificate to you by post or, if you confirm your email address to us at the time of making a telephone booking, we will send these documents to you immediately by email. Does everyone booked on the Galaxy on Thanksgiving Day have the same final payment date? Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. General information on travel vaccinations and a travel health checklist is available on the NHS website. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. We/the airline will endeavour to satisfy any special service(s) requests such as special dietary requirements, meet and assist and wheelchair assistance. Celebrity Cruises is free to adopt additional rules not stated in these policies. A cancellation can come for any reason on any booking made by January 31, 2022. Any amendments to your flight or other arrangements will be subject to availability and will incur an administration charge of 35 per person along with any additional costs and charges incurred by us or imposed by the airline or other supplier. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. Checked on line 0 balance to pay. You must give your booking reference number and full details of your complaint within 28 days of your return from holiday unless a different time limit applies to your claim see sections 2.1, 2.3, 2.4 and 5.8 above. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while youre abroad. And also be prepared for what is likely to be a long hold time on the phone - 45-60minutes+ is typical these days. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. . No problem. If you have booked via a travel agent, please speak to your travel agent so that they can ensure that all funds have been transferred to us to allow you to complete your online check-in. For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and any associated legislation, RCL Cruises Ltd is a Data Controller. From August 2022 Travel + Leisure, published by TI Inc. If we have to make a significant change or cancel, we will tell you as soon as possible. The current Celebrity Cruises brochure contains all available standard cruise only and fly cruise packages as of this date and replaces all previous editions whilst the website https://www.celebritycruises.com/gb always contains the most up to date cruise only and fly cruise products available. Posted August 3, 2010. Deposit amount & final payment deadlines for Celebrity Cruises. My husband and I are looking at booking a Celebrity cruise to Alaska. A Guest Conduct Policy warning will be issued, and guests may be subject to disembarkation at their own expense for onboard drone usage. Beginning 4/1/2022 it reverts back to the 90 day window. While onboard, drones must be stored safely in the stateroom. However, the maximum we will have to pay you for any damage, delay or loss in these circumstances is the maximum which is payable in respect of cabin luggage under The Athens Convention. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. We reserve the right to make a fuel surcharge when making a booking, to reflect the cost of fuel or other power sources. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. The time needed to make final payment for a cruise has been pushed back, a change the cruise line has not done throughout the global health crisis. Cookies are used on this website. Ashley Kosciolek. We have enhanced sanitation onboard and have made changes so that you can social distance onboard. Special sailings require final payment 90 to 105 days in advance of your scheduled sail date. For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. Tel: 020 3117 0500 or www.abta.com. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. ("NRDB") cancelled prior to final payment due date will receive a future cruise credit ("FCC") in the amount of the deposit minus a $100 per person . However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. If these are found, they will be confiscated. From time to time we may be required to collect personal information relating to you and your party to pass on to the U.S. Immigration Authorities, equivalent government bodies in other countries and air carriers. 12 hours on a 14 night holiday. In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, all monies you have paid for that booking will be protected by the above arrangements regardless of whether that travel agent becomes insolvent before or after we have issued our confirmation invoice. For this deposit, the cruise line will require that you pay either a flat rate, anywhere from $100 to $1,000 per person, or a percentage of your final fare, anywhere from 10% to 25%. To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. This means you are not entitled to make any claim against us which is not expressly permitted by The Athens Convention or which is in excess of the limits provided by The Athens Convention. When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. At times, we may offer promotional GTY offers. The time limits for notifying any loss, delay or damage, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. To make sure you know about the visa requirements for your destination, please go online to www.visacentral.co.uk/celebritycruises. whether or not you've made your final payment and whether or not you actually have COVID-19. Once your EHIC has expired, youll be able to replace it with a GHIC. Is Celebrity doing this to eliminate the price reduction refunds? Posted January 13. Please email specialistservicesuk@celebritycruises.com. The current maximum limits that apply under the Athens Convention in the event of our liability for death or personal injury caused by a shipping incident is 250,000 SDRs (approximately 237,000) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention. Call us at 800-288-6006 if you need help finding the perfect cruise. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. There are always restrictions on the amount, size and weight of the luggage you may take on any flight, in particular where we are using non-scheduled services. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. Affluent Media Group, a Dotdash Meredith company. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). While we envisage that this will not affect the overall normal day-to-day operation of the ship, there may be occasions when certain facilities are unavailable to you whilst these groups are on board. Please note that within the territorial waters of some countries on your itinerary or based on your embarkation port, the onboard shops may be closed or alternatively restrictions may be imposed on some items available for purchase or additional VAT added dependent on that countrys VAT rules. . Please also take note of our Refusal to Transport Policy. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). Please note, the transfer fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the booking conditions. All standard fly/cruise package and standard cruise only prices quoted in this brochure are per person in UK Sterling and are based on two people sharing the specified stateroom. Please request your preferred seating and table size at the time of booking. For example, In the UAE, some prescribed and over the counter medicines are considered controlled substances and cant be brought into the country without prior permission from the UAE Ministry of Health. Some elements of your holiday, including what is and is not included in the price will vary by itinerary. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. 2.7 Are there any formal health requirements? Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. 3.3 What if I want to upgrade my standard air arrangements? There may be an exception to our standard transfer fees (see 1.11 below) for Onboard bookings, please ask for further details onboard. . For guests making bookings onboard any of our ships, different cancellation policies may apply. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. The contract between us is governed by English law. Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. We cannot accept responsibility for any services, which do not form part of the package holiday. Where there is a price error, we will advise you and give you the opportunity to either pay the correct price or cancel your booking. Please see your Confirmation Invoice for further details of our recommended insurance broker. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result.

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